Testimonials from Customers Like You

Read through our testimonials below to find out what customers like you have to say about their experiences with the Emerson Carpet One team and the products we carry. Click here to see what some of our customers had to say about working with us on Facebook >

emerson-carpet-one-floor-home-baton-rouge-la-testimonials-child-carpetMr. Sal made us feel quite comfortable with our choice of flooring and confident that it would be installed properly. — Jimmy Ramagost

The crew was wonderful. The young men were polite, helpful and happy workers. I could not have asked for a better group. — Paula Coleman

The installers were great! Very neat! Our contact at store, Ms. Sharice, was great! Thanks! — Britt Westmooreland

We are absolutely thrilled with our new flooring. Sal, Devin and crew were wonderful. — Michael

I went in, needing new flooring, but really sure of what I wanted. The staff at this store knew exactly what products would work for me! I love my new floors! — Kelly

This firm is wonderful! They are so professional, yet very friendly, they were so honest and provided great direction in making the final choice. This is one of the best experiences I have ever had, and my flooring looks wonderful! They have extensive inventory and quality choices. I would recommend Emerson's Carpet One to anyone looking for quality flooring and great customer service. — Sherry Terry

We had carpet and vinyl flooring installed and was extremely pleased with the results. There was some minor damage done to the closet doors in one bedroom while removing them for carpet installation, and instead of repairing them, Lee Emerson came out and replaced them with new doors.We were pleased that he went to extra lengths to satisfy us and make our experience pleasurable.We would recommend Emerson One Carpet for price and for standing behind their products. — John Wilder

emerson-carpet-one-floor-home-baton-rouge-la-testimonials-installationsQuick install; a bit messy but I was able to clean what was left easily after installation. Sales team is second to none! Would definitely use Emerson Carpet One again — Emerson Carpet One Customer

It was a great job. Our puppy torn up our carpet where the tile met the carpet. The Installer was able to install another row of tile and cut away damaged carpet. Looks great now. — Zachary D.

Your staff was easy to work with and was very accommodating. — Beverly Schroeder

1) One corner of the kitchen floor was unlevel and they did an excellent job making it level. 2) Floor under refrigerator was horribly dirty and neglected. Above and beyond the call of duty, John and Jesse Adams did a thorough job cleaning. Tile is laid perfect, exact and house was left very clean! — Beverlye Patterson

Good men, Good workers, Excellent job! They're a good team! — Emerson Carpet One Customer

The installers were wonderful. Very clean and organized. They are polite. — Matthew Allen

The installers were very professional and did excellent work. Thank you very much! — Bradshaw

Everyone was very professional and friendly. The only issue was my install date had to be moved do to the job they were on before mine. — Ann Guzzardo

Paul Wood was a great installer. He worked professionally, safely and kept all areas very clean. Should I need more flooring I would prefer to have Paul again. — Princess Jackson

We appreciate the time spent to make sure the slab was ready for installation. — Andrea Cheri

Sal was very pleasant to work with. Paul (installer) is a very hard worker and really knows what he is doing. Thank You! — Bobby Raiford

Dawn was a delight to work with. She was very knowledgeable and helpful. Paul, the installer, was very professional and friendly. I would certainly recommend Emerson to any of my friends or relatives who need flooring. — Randy Davidson

Everyone at Emerson Carpet One was very helpful to me from the very beginning - the salesman to the installers were all so nice. — Tina Tedder

Mr. Emerson, Jeff Bankhead is WONDERFUL, THOROUGH, and SO NICE. A pleasure! Clement Pina and his guys were WONDERFUL, VERY NEAT, WORKED QUICKLY AND EFFICIENTLY, CLEANED UP, VERY NICE. I guess it was nice that the pipe broke and my rooms are now SO BEAUTIFUL!! — Sara Lemon

emerson-carpet-one-floor-home-baton-rouge-la-testimonials-tile-small Really glad to do business with you. Thanks! — James & Susan Strubb

I was more than happy with everything: 1) Salesman was great at suggesting the surfaces I should consider (not pushy) he was extremely helpful. 2) The installation was actually moved up a day at my request and the installers did a terrific job - could not have been better. Thanks To All!!! — Henry Boudreaux

Will tell friends and family. Very well pleased and would highly recommend to others. — Devona Foster

The entire process was a definite joy for me. I went to Emerson because of Terry Brown's reputation. The sales person sealed the deal by making me so comfortable and answering all of my questions. I was reassured by Mr. Brown's answers also. I also really appreciated the craftsmanship and cleanliness of the installers. They were fantastic! I have recommended you guys to several people and hopefully they will call. — Wanda Lamana

Lee, We are very pleased with our carpet and will refer everyone to your store. Thanks! — Michelle Robinson

Very satisfied with the whole experiance. — Gary Bertrand

Wonderful! Thank you. Looks even better than we had imagined! — Christine Nichols

Glad I chose Emerson Carpet One, very positive experience. — John & Barbara Friscia

Excellent job all around. Very satisfied with the carpet and the service. — Linda Jenkins

emerson-carpet-one-floor-home-baton-rouge-testimonials-tileThe installers were very professional, quiet and worked hard. We are very pleased with the manner in which the job was accomplished. — Sarah Jeansonne

Paul Wood did an OUTSTANDING job! — John & Sandra Donovan

Thanks Lauren for all your help. Wish I had another room to redecorate. We will stop in sometime to say HELLO! — Linda Bowler

Very nice installer. Great personality and easy going. Very eager to please. — Paul Horvilleur

Thank you very much for your excellent customer service — Kristi Acosta

I feel so secure about the quality carpet that has been installed in my house. Welcoming a new grandson made it important to choose the best quality products and installment per me. — Ann McKay

The men that installed the floors did a great job. I was very impressed with Tony, very professional and did a great job leading his small staff. My family is very pleased with their work. — Annie Brown

Had some problems with buckling on the vinyl. The problem was fixed in a very timely and professional manner. I would definitely recommend you. — Richard Chataignier

The installation was very courtious and professional. Did a beautiful job, checked and rechecked their work. Went above and beyond putting everything in its place. Even if I wanted it located in a different place. I thanked them and I thank you. P.S. Thank you for the delicious cookies, it was so thoughtful! — Faye Whitfield

The people in the store and the installers were professional. My carpet and tile work is beautiful! If anyone I know needs carpet and/or tile I will send them your way. — Linda Anderson

Our installers were fine craftsmen and were very professional and polite. Glenn (in the warehouse) followed up and did a great job. — Gwen Cagnolatti

emerson-carpet-one-floor-home-baton-rouge-la-testimonials-hardwood-petsVery Pleased! Feels great bare footed! — David Ellison

Your employees were very nice in letting me know when the carpet could be measured, to installation date, to the follow-up call. Everyone was very nice and courteous. — Karen Bahlinger

Working with Lauren Grab was a pleasure. She was very helpful in selecting colors, etc. It was a very pleasant experience. — Pat & Ed Broders

Jeff Bankhead did a good job. We love our floors! We loved the price too! — Danielle Redwine

Completely professional. Installer and crew were efficient and polite. I will buy from Emerson!! — Bobby Stalling

Very professional sales and installation! Will definitely shop with you first next time. Two seams were visible, I called the store and they handled quickly. — Bobby Stalling

Our installers were great. Kept me informed and did a good job. — Carol May

Laura found porcelain tile - she did not give up until I liked the selection of tile meeting my standards. — Sandra Turpin

I was completely satisfied with the way everything was handled. I love my carpet. — Audrey Simpson

Lauren made a special effort to track down the tile we were looking for. Excellent job start to finish. — Fred & Barbara Demerest

carpet-one-floor-home-testimonials-email-happy-customerIt was a pleasure buying from you! — Katherine Smith

Our experience with Carpet One was wonderful. From picking out our flooring to the final plank being placed, your staff was excellent! Installers FAR exceeded our expectations! Overall: A+! Word of mouth is by far the best advertisement and I have already recommended you to all my fellow co-workers at the lake. Thank you for you professionalism and product quality. — Wade & Kristin Nettles

Our experience with Emerson Carpet One was excellent. We absolutely love our new floors. Thank you so much! — Wade Nettles

Emerson has excellent service! It's rare to find such excellent service and dedication in today's society. Your company should be proud. Thanks for a nice experience. — Mike & Sherry Barber

The installer was the best I've ever had. A real perfectionist. Went above and beyond job duties. — Paula Davis